According to §5 TMG:
Humboldt Tours Berlin GmbH
Represented by the Managing Partner:
Opening hours: Monday – Friday: 09.00 – 18.00 (Germany timezone)
Telephone: +49 30 26 10 57 15
Value added tax ID:
Value added tax identification number according to §27a of the Sales tax law: DE293676452
Berlin, District court Charlottenburg – HRB
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/.
We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.